Refund policy

 

  1. Our return policy lasts 30 days. After 30 days we can’t offer a refund or exchange.
  2. Items must be undamaged and in the same condition (and packaging, where applicable) as you received it.
  3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  4. If you are approved, then your refund will be processed, and a credit will automatically be applied to your PayPal account or credit card.
  5. To return your product, you should mail it to: Tendrils Cables Pty Ltd, 4 Eldon Ct, Mirboo North, VIC Australia 3871.
  6. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.